Own post-sale relationships for a portfolio of government contractor customers. Drive adoption, training, renewals, expansion, upsells, business reviews, and account health plans. Serve as a platform expert across capture, proposal development, and contract management workflows; conduct customer sessions through Microsoft Teams; support migrations; communicate product feedback to engineering; and maintain accurate CRM records.

Serve as the first touchpoint for prospects: qualify inbound leads, run outbound outreach (email/phone/LinkedIn/Loom), book discovery calls for AEs, attend events, maintain CRM hygiene, and collaborate with GTM to refine messaging and drive pipeline.

Sell GovDash's AI-driven government contracting platform: run discovery calls, demo the product, qualify leads, manage CRM, support customer onboarding, share feedback with product/engineering, and help open and host customers in the D.C. office to drive deals to close.