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The Human Resources Generalist provides front-line HR support across 17 Pennsylvania travel plazas. Responsibilities include employee relations investigations, manager coaching, corrective action, compliance monitoring, recruiting, onboarding, engagement initiatives, employee inquiries, reporting, trend analysis, and HR process improvement. The role partners with HR leaders and location managers, supports hiring events and difficult-to-fill markets, maintains confidential documentation, and travels regularly throughout the assigned region.

Supports daily team operations by supervising staff, training team members, monitoring inventory, placing orders, enforcing company policies, and collaborating with the Manager to achieve business goals and maintain excellent customer service.

Provides administrative, coordination, reporting, procurement, financial, vendor, and documentation support to the IT PMO. Maintains project trackers, governance artifacts, meeting records, budgets, purchase orders, invoices, contracts, and project data. Coordinates stakeholders, vendors, milestones, risks, issues, and handoffs for IT initiatives and workstreams. Supports reporting, process improvements, onboarding, training, and leadership requests while developing project management capabilities.

Provides FP&A support for commercial, operations, IT, and facilities teams through budgeting, forecasting, variance analysis, financial modeling, reporting, and performance insights. Develops site- and brand-level analyses, leadership presentations, capital project investment evaluations, and data validations across ERP and labor systems. Partners with finance and business leaders to identify cost outliers, savings opportunities, and improvement initiatives.