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Administer and troubleshoot client desktop, server, networking, virtualization, Microsoft 365, Azure, security, backup, and cloud environments. Resolve escalated infrastructure issues, manage tickets according to SLAs, support customers remotely and onsite, and participate in on-call rotations. Mentor Systems Technicians, provide technical guidance, create documentation and SOPs, improve processes, and promote effective use of AI-enabled administration tools.

Administer and troubleshoot client desktop, server, networking, virtualization, Microsoft 365, Azure, security, backup, and cloud environments. Resolve escalated infrastructure issues, support service desk and field operations, maintain documentation, follow ITIL and security practices, and mentor Systems Technicians. The role also contributes to process improvement, SOP development, AI-enabled administration, client consultations, and technical training across multi-client managed service environments.

Administers and supports client desktop, server, networking, virtualization, Microsoft 365, cloud, backup, and security environments. Resolves escalated infrastructure issues, manages tickets, troubleshoots complex systems, documents solutions, supports client environments, and mentors Systems Technicians. The role also contributes to process improvement, training, AI-enabled administration, and may participate in an on-call rotation.

Drives new B2B business within an assigned territory by prospecting, qualifying leads, conducting discovery, developing tailored technology proposals, and managing the full sales cycle through contract execution. The Account Executive partners with client experience, marketing, and service delivery teams, maintains CRM activity, meets sales quotas, and stays informed about IT services, industry trends, and competitive positioning.

Serves as the primary relationship manager for managed IT clients, providing strategic technology guidance, leading business reviews, assessing risks, managing communications, and coordinating with technical teams. The role supports client satisfaction, service delivery, SLA adherence, contract utilization, renewals, and revenue growth through cross-sell and upsell recommendations. It also requires documenting client interactions in ConnectWise and maintaining strong relationships during issue resolution.

Leads customer and internal technology implementations, including Exchange and SharePoint migrations, Azure and tenant-to-tenant migrations, networking, virtualization, Active Directory, file shares, and onboarding. Owns project delivery, troubleshooting, documentation, standards, automation, quality, and client satisfaction. Serves as a technical escalation point and mentor while collaborating with project managers and service teams. The role may require up to 20% local or national travel.

Serves as the primary relationship manager for managed IT clients, leading strategic business reviews, risk assessments, client communications, and technology strategy discussions. Collaborates with technical teams to improve service delivery, resolve issues, meet SLAs, maintain contracts, identify upsell opportunities, and maximize client satisfaction and agreement utilization. Documents interactions and work in ConnectWise while meeting performance metrics.

Leads cloud services operations, infrastructure improvements, complex issue resolution, customer deployments, maintenance, automation, and technical documentation across private and public cloud environments. Collaborates with architects, mentors cloud engineers and administrators, recommends infrastructure and configuration improvements, and supports scalable, secure, cost-efficient cloud solutions.

Invite candidates to submit a general application to join Integris' talent community. Company will retain profiles for future IT roles, highlights culture, benefits, and encourages checking career page for openings.

Drive new business within a defined territory by prospecting, qualifying, and closing B2B opportunities. Conduct discovery, develop proposals and ROI models, partner with internal teams to scope solutions, manage the full sales cycle, track activity in CRM, and meet quarterly and annual sales quotas.