Top Tech Jobs & Startup Jobs

Manage and grow strategic referral partnerships (military, VA, EAPs, unions), ensure clear communication and service continuity, perform relationship outreach and presentations, track trends and Salesforce data, collaborate with operations and marketing, attend occasional trade shows, and meet growth targets.

Lead and manage enterprise telephony and contact center platforms (Five9, RingCentral, Verint). Ensure high availability, security, HIPAA compliance, vendor and license management, roadmap and strategy, integrations for call tracking/marketing, documentation, change management, and staff development. Act as escalation for outages and partner with Security, Procurement, Finance, Marketing, and operations teams.

Manage and grow organic search performance with emphasis on local SEO for multiple locations. Oversee freelancers, run quarterly content audits, execute link-building, optimize GMB listings, and use analytics tools to report on SEO KPIs. Collaborate with marketing, design, development, and paid media teams while ensuring HIPAA/HITRUST compliance for healthcare-related content.

Provides administrative support: prepares reports, correspondence, presentations, meeting minutes; manages schedules, travel, meetings, calls, and expense reports; maintains files, office supplies, and confidentiality while supporting staff and guests.

Manage the HR function including HRIS, benefits administration, employee relations, performance management, staffing, training collaboration, compliance with federal and state employment laws, OSHA and workers' compensation oversight, and HR staff supervision.