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Provide high-level administrative support to the General Manager and executive team including calendar management, correspondence, travel and meeting coordination, reports, and visitor handling. Manage guest inquiries and resort communications, oversee office operations (mail, shipping, invoices, records, supplies), support cross-department communication, ensure guest satisfaction, and assist with special projects and events.

Create high-impact print and digital marketing materials across the Kalahari portfolio. Lead design projects, collaborate with stakeholders, manage multiple priorities, ensure brand consistency, mentor junior designers, and support campaigns, social, events, convention sales, and internal communications.