Top Tech Jobs & Startup Jobs

Leads the design, engineering, reliability, security, and evolution of the enterprise data platform. Manages data engineers and database administrators while contributing hands-on to architecture, pipelines, databases, troubleshooting, performance tuning, governance, and production support. Owns platform roadmaps, DataOps standards, monitoring, disaster recovery, capacity, vendor services, and incident resolution. Partners with architecture, analytics, security, infrastructure, data science, and business teams to deliver scalable, governed, and dependable data products.

Performs end-to-end franchise compliance audits, including selecting higher-risk franchises, reviewing financial and tax records, identifying unreported sales, issuing reports, and collecting amounts due. Communicates with franchise owners, staff, accountants, and corporate departments; provides bookkeeping guidance, prepares audit status reports, and supports special projects. Requires attention to detail, strong communication, multitasking, and the ability to handle difficult audit discussions.

Reviews insurance restoration estimates and claim files for accuracy, completeness, and compliance with carrier guidelines. The role analyzes damage estimates, identifies discrepancies, communicates with franchise teams, maintains high review volumes and quality metrics, and supports billing disputes, customer complaints, and phone assistance. It requires strong analytical, mathematical, communication, time-management, and customer service skills, along with familiarity with insurance claims, damage estimating, construction, and estimating software.

Leads regional operations across the Northeast by managing Franchise Business Consultants, coaching franchisees, monitoring performance, and driving strategic initiatives. Responsibilities include team leadership, training, presentations, budget and P&L oversight, franchise performance improvement, consultant accountability, and operational communications. The role requires franchise consulting and multi-unit management experience, financial analysis skills, strong communication abilities, Microsoft Office proficiency, restoration industry certifications, and regular travel throughout the region.

Processes franchise royalty data, calculations, invoices, payments, and account reconciliations. Reviews anomalies, maintains royalty and franchise records, prepares ASC 606 journal entries, supports audits and accounts receivable, and assists with convention activities. The role also partners with Technology on configuration updates and user acceptance testing, maintains procedures, supports franchise inquiries, strengthens internal controls, and contributes to accounting projects.

Delivers live and virtual training for franchise and headquarters teams, facilitates workshops, coaches subject-matter experts and field leaders, and ensures instruction aligns with operational standards and brand expectations. The role partners with instructional design, learning experience, multimedia, and operations teams; prepares training logistics and environments; supports major learning events; and travels across franchise locations and headquarters.

Designs and maintains engaging learning content across on-demand, instructor-led, blended, and microlearning formats. Translates operational standards into measurable learning experiences, develops instructional materials and assessments, partners with subject matter experts, conducts content QA, manages version control, and collaborates with LMS, Learning Experience, Field Capability, and project management teams to support franchisee and headquarters capability.

Supports talent and organizational development programs, including onboarding, learning and development, employee engagement, succession planning, talent reviews, mentorship, and leadership development. Administers learning and talent management systems, coordinates training logistics, develops materials and communications, monitors program effectiveness, and partners with leaders, employees, and vendors to improve workforce capability and employee experience.

Supports financial modeling, forecasting, business case development, strategic analysis, and research of financial, operational, and market data. The intern prepares executive reports and presentations, collaborates on cross-functional strategic initiatives, completes a capstone project, and presents recommendations to finance leadership. The role provides exposure to corporate finance, investment analysis, capital allocation, and executive decision-making.

Full-time summer intern supporting SERVPRO’s IT Product team and learning business analysis and project management. Responsibilities include attending meetings, shadowing professionals, assisting with projects and process improvement, documenting requirements for enhancements, engaging with stakeholders, and supporting release management and special projects.