Provide empathetic, timely support to customers, resolve inquiries and issues, document interactions, and escalate complex problems to appropriate teams.

Manage end-to-end supply chain operations including inventory allocation, purchase order and freight coordination, 3PL/fulfillment partner management, label/change control, and performance reporting. Forecast demand, mitigate supply risks, drive continuous improvement and automation, and partner cross-functionally to ensure on-time fulfillment and data-driven decision making.