Provides technical service and process engineering support for polymer extrusion customers. Leads product trials, complaint investigations, service calls, process optimization, training, certifications, competitive analysis, and new product development proposals. Operates extrusion equipment and sets processing parameters at customer facilities while collaborating with sales, customers, and internal stakeholders. Requires extensive polymer and extrusion experience, strong analytical and communication skills, and travel up to 50%.

Improve production process safety, efficiency, and reliability; support trials, equipment upgrades, and new installations; commission lines; troubleshoot production and maintenance issues; implement work instructions and lead process improvement projects.

Improves the safety, efficiency, and reliability of manufacturing processes and equipment. Responsibilities include production process optimization, root cause analysis, equipment specification and commissioning, production trials, new product scale-up, process documentation, and technical support for production and maintenance teams. The role collaborates across manufacturing, R&D, sales, maintenance, and external vendors while supporting new production launches and safety compliance.