Manage and grow a commercial loan portfolio through relationship building, financial analysis, credit risk assessment, and customized lending solutions. Guide clients through lending processes, represent the bank in the community, stay current on regulations and market trends, and support the commercial lending team by mentoring and sharing expertise.

Provide friendly, professional customer service in person, by phone, and via live chat. Respond to inquiries, maintain product knowledge, follow bank policies, support administrative tasks (mail, deliveries), and help keep the lobby welcoming while prioritizing multiple tasks in a fast-paced environment.