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Lead cross-functional teams to develop compliant, competitive proposals for K-12 software RFPs. Analyze solicitations, prepare compliance matrices, author and edit proposal content, maintain boilerplate and requirements response databases, format and produce final physical/electronic submissions, and implement continuous improvement programs to increase proposal quality and win rates.

Paid IT Help Desk internship supporting computer deployments, workstation assembly, inventory tracking, basic hardware/software troubleshooting, cabling, and conference room technology. Works under senior IT staff guidance and assists with equipment moves, setup, and maintaining accurate hardware records.

Coordinate and execute tradeshows, regional events, and national sales meetings; manage event logistics, budgets, vendor relations, and CRM data. Support marketing and sales activities including campaign lists, registration setup (Cvent), Salesforce updates, promotional inventory, and post-event follow-up. Standardize processes and provide administrative support across departments.

Provide implementation, configuration, training, and ongoing support for Synergy Special Education customers. Configure district-specific SE modules and documents (IEPs, evaluations), lead virtual trainings and meetings, manage implementation timelines, troubleshoot post-implementation issues, document interactions, perform testing, and collaborate with internal teams to ensure compliance and product quality.

Provide on-site technical support for K-12 districts using the Synergy Education Platform: analyze support requests, troubleshoot and resolve software issues, close tickets to quality standards, and ensure user satisfaction while collaborating with internal teams.

Provide on-site technical support for K-12 clients using the Synergy Education Platform. Triage and resolve software issues, analyze support requests, assist users with complex application workflows (gradebook, assessments, LMS), and maintain service quality standards. Collaborate with teams, meet performance targets, and occasionally travel for training or client support.