Manage day-to-day online sales across Amazon and Shopify, oversee order fulfillment and inventory accuracy, coordinate with operations and production teams, analyze sales and fulfillment data to generate reports and insights, and handle customer escalations to ensure timely delivery and a strong customer experience.

Lead brand strategy and community engagement for an automotive enthusiast brand. Own digital platforms, social content, events, website updates, training programs, and email campaigns. Serve as public-facing ambassador at car shows and industry events while building partnerships, tracking performance metrics, and ensuring consistent brand messaging.