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Generate outbound pipeline through calls, emails, and social outreach; qualify leads and schedule discovery calls; maintain CRM records; tailor messaging for buyer personas; collaborate with Marketing and Sales; optimize outreach and meet monthly and quarterly pipeline targets.

Partner with Sales to demo and articulate MaxIQ's AI-powered SaaS platform, gather requirements, respond to RFIs/RFPs, scope technical proposals, and support deals by translating technical value into customer outcomes.

Own the full sales cycle for inbound and outbound B2B SaaS leads—conduct discovery, demo, negotiation, and close. Build relationships with Sales, RevOps, and GTM stakeholders, forecast in CRM, exceed quotas, collaborate cross‑functionally, and provide market feedback to refine positioning and product.

Lead MaxIQ's product organization to define vision, strategy, and roadmap for an AI-driven customer journey platform. Hire and mentor product managers, collaborate cross-functionally, drive product lifecycle from ideation to launch, track metrics, and represent the product externally.

Architect and build autonomous AI agents for revenue operations: develop agentic systems using LangChain/LlamaIndex, implement RAG and prompt engineering, integrate with Salesforce and cloud services, optimize LLM inference, and add observability and scalable deployments to drive predictive sales and customer success automation.

Lead and set UX vision for an AI-powered B2B SaaS platform. Build and mentor the UX team, design modern interfaces, ensure usability and accessibility, collaborate with Product and Engineering, establish UX processes, incorporate user feedback and analytics, and represent the UX externally.

Serve as strategic partner to SaaS customers, drive retention and expansion, onboard and train users, run QBRs, analyze usage to mitigate churn, identify upsell opportunities, handle escalations, and collaborate with Product, Sales, Marketing, and Engineering to resolve issues and improve adoption.