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Develop predictive models and advanced statistical analyses (including Bayesian methods); integrate institutional data; design program effectiveness studies; build dashboards, automated reports, and visualizations; respond to ad hoc requests; train partners; and communicate actionable insights to university leadership.

Coordinate and maintain accreditation activities with Cognia, MSA, and WASC. Manage documentation, prepare for reviews and site visits, liaise with stakeholders, monitor compliance, track action items, and supervise 1-2 student employees to support continuous improvement and institutional effectiveness.

Lead platform strategy for BYUtv and BYUradio across apps and websites; mentor managers in Product, Programming, and Customer Engagement; use analytics and audience insights to inform scheduling, discoverability, and campaigns; collaborate with Marketing, Creative, and Technology to drive personalization, cross-platform storytelling, and audience growth and retention.