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Support programs by collecting and analyzing service delivery and outcome data, developing evaluation designs and logic models, monitoring performance, implementing CQI/QA systems, coordinating database/reporting needs with IT, conducting audits and client satisfaction studies, and producing recommendations to improve program quality and reporting.

Support communications by creating and scheduling social media content, designing graphics and print materials, photographing and editing photo/video, managing email newsletters, analyzing engagement, maintaining calendars and shared assets, and assisting with events and website updates.

Provide strategic leadership for communications, branding, media relations, digital engagement, and executive messaging. Oversee communications staff and consultants, produce publications and donor communications, support individual giving and major donor cultivation, and collaborate with senior leadership to grow Fortune's public profile and philanthropic support.

Lead internal program audits and chart/documentation reviews, report findings, and partner with program leaders to implement corrective actions. Develop QA tools, maintain audit records, support CQI initiatives, ensure data integrity for reporting, assist with funder/regulatory preparedness, and conduct special reviews as requested.

Support Communications Manager to identify and pitch stories, draft and edit blog/news content, manage editorial calendar and website press content, attend events for interviews/photography, assist newsletters and annual report, and coordinate media outreach and shared department assets.

Support program evaluation and quality improvement by collecting and analyzing data, developing CQI/QA systems, creating evaluation designs and tools, monitoring performance, coordinating with IT for reporting, supporting audits, and producing recommendations to improve program effectiveness and reporting.

Lead Fortune's technology strategy and operations, oversee IT services, integrations, EHR and case management systems, data governance, cybersecurity, budgets, vendor relationships, and an IT leadership team to support organizational goals and reporting.

Research and analyze funding opportunities (government, foundation, corporate); lead and draft grant proposals, budgets, and attachments; manage proposal schedules and internal stakeholders; coordinate reports and funder communications; develop fundraising materials and strategies; build expertise in reentry program areas and support Development department goals.

Support Senior Controller and Director of Accounting to maintain internal controls, manage month-end close, oversee payroll/accounts payable backups, assist with government grants/contracts and claims, coordinate audits and tax filings (Form 990/1099), manage cash, property rental portfolio, insurance and retirement plans, and supervise accounting staff and vendors.

Supervise and support Transition Coordinators to ensure high-quality reentry services in jails and the community. Oversee program operations, data collection and reporting, administrative tasks, staff training, clinical oversight, crisis management, interagency liaison work, and coverage for the Director as needed.