Process and reconcile deposit-related transactions and files, handle returns and legal requests, validate account maintenance, monitor fraud and regulatory holds, manage mail and reporting, and support end-of-day processing and system uploads/repairs to ensure account integrity.

Own, develop, and govern CECL credit loss models; maintain capital forecasting and stress-testing models; support ALM-related analyses. Partner with Credit, Finance, Risk, auditors, and vendors to ensure compliant, explainable model outputs, documentation, validation support, and management reporting to inform regulatory compliance and strategic planning.