Work remotely to contact delinquent customers, negotiate repayment terms, meet collection production goals, follow state and federal collection laws, accurately document activity, protect PCI data, and use provided collection software while visible on webcam during shifts.

Contact delinquent customers to negotiate repayment plans using collection software and telephony systems. Meet production and quality goals, follow client and legal collection standards, accurately document account activity, handle PCI data securely, and participate in training and scheduled shifts including occasional nights and Saturdays.