Contact delinquent customers to negotiate repayment plans using collection software and telephony systems. Meet production and quality goals, follow client and legal collection standards, accurately document account activity, handle PCI data securely, and participate in training and scheduled shifts including occasional nights and Saturdays.

Work remotely from Texas collecting delinquent accounts: persuade customers to arrange repayments, meet production goals, follow federal/state collection laws and client standards, document activity, protect PCI data, and use multiple computer systems and webcams during scheduled shifts.