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Provide telephone and front-desk customer service, process and follow up on work orders, maintain homeowner records and inventory (keys, remotes), handle payments and mail, update community website and reports, assist managers with proposals and vendor packets, and perform administrative support tasks for the Community Management Team.

Oversee a portfolio of community associations, manage teams and P&L, ensure client satisfaction and contract compliance, conduct on-site inspections, manage vendors, prepare budgets/reports, support sales growth, and lead staff development and change initiatives.