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Manage and grow relationships with institutional investors, especially hedge funds. Support senior RMs, onboard and review fund accounts, prepare credit memos and strategy papers, collaborate with product and country teams to drive FIG growth, assess portfolio risk and improve processes, and streamline client onboarding to trade settlement.

Process client onboarding and account opening for wealth management clients, maintain static data, handle returned mail, meet SLAs, support audits/regulatory reporting (FATCA/CRS), respond to front/middle office queries, and assist with UAT. Brokerage experience is a plus.

Manage and grow institutional treasury and deposit relationships by identifying client needs, cross-selling cash management, FX and bancassurance solutions, coordinating with internal product teams, ensuring KYC/compliance, and supporting team leadership to achieve business targets and portfolio growth.

Lead Hong Kong corporate treasury portfolio management for HQLA bonds, form macro views, identify market opportunities, recommend balance sheet investment strategies, align with Group PM, manage liquidity, duration and risk, engage business units and support ALCO and bank-wide strategic projects.

Lead Asia credit trading focused on market making and franchise flow, actively manage risk and express market views, generate trade ideas for institutional and wealth clients, provide market commentary, grow the franchise, and partner with primary markets.

Maintain and validate credit limit and collateral data, ensure data accuracy and SLAs, follow operational policies, escalate BAU issues, and support risk monitoring and reporting.

Provide customer service and support for corporate and investment banking clients, handling account inquiries, cash management, trade finance and transaction processing. Maintain client relationships, ensure service quality, coordinate with product and credit teams, and support operational workflows to meet service standards.

Lead customer experience and change initiatives for the Customer Centre: develop customer-obsession strategies, analyze data, facilitate design-thinking workshops, support campaigns and business reviews, drive process improvement, enable Gen AI-led quality improvements, and manage change to ensure KPI targets and successful adoption of new ways of working.

Develop and execute growth propositions and strategies for the emerging affluent segment. Coordinate growth programs, customer communications, database management, and digital customer journey improvements. Monitor revenue funnel, process flows, and report updates to management while collaborating across teams to drive incremental portfolio revenue.

Lead pricing, execution and risk management for the bank's precious metals franchise across gold, silver and PGMs. Market-make and trade spot, forwards, swaps and futures; manage basis trading, physical gold logistics, intraday/overnight risk, and P&L. Collaborate with sales, structuring, custody, e-trading and quant teams to improve pricing, automate hedging and grow the business.