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Provide consultative retail sales at the Miele outlet: guide customers from enquiry to purchase and post‑sale support, demonstrate products, meet sales targets, and build long‑term client relationships via phone, email, and in‑store interactions.

Manage and grow dealer relationships and territory sales through training, marketing, and dealer gallery engagement. Open new accounts via distribution and trade partners, drive consistent territory branding, and participate in gallery experiences to increase sales volume.

Field-based account specialist managing key retail customers for Miele SDA. Drive territory sales, build relationships, deliver product training, develop customer plans, collaborate cross-functionally, report market insights, and follow planning and compliance processes to grow market share.

Handle inbound consultations to recommend appliances and accessories, guide customers to purchase decisions, respond to enquiries across phone and email, meet individual and team sales targets, and deliver high-quality customer service focused on long-term satisfaction.

Ensure product and supplier quality across production and development by performing inspections, tests, root cause analyses (8D), SPC, FMEA/QFS, supplier control, calibration of measurement devices, and coordinating change management and special product releases.