Top Tech Jobs & Startup Jobs

Manage major ecommerce retail accounts, including AO and Currys, to drive profitable growth, sales, volume, and margin targets. Lead negotiations, account planning, promotional campaigns, product launches, forecasts, budgets, business plans, range reviews, and competitor analysis. Build senior stakeholder relationships, improve online product visibility and customer journeys, strengthen distribution, and identify new commercial opportunities across retail partnerships.

Manage Miele GB’s CRM strategy and lifecycle marketing programs to drive acquisition, engagement, retention, and customer lifetime value. Own email campaigns and journeys including onboarding, activation, basket abandonment, win-back, and re-engagement. Develop customer segments, analyze customer behavior, monitor KPIs, manage the CRM calendar, and collaborate with marketing, category, service, and global CRM teams.

Provide consultative retail sales at the Miele outlet: guide customers from enquiry to purchase and post‑sale support, demonstrate products, meet sales targets, and build long‑term client relationships via phone, email, and in‑store interactions.

Manage a designated territory for Miele, building relationships with Chartered Agents and retailers to drive sales, market share, and brand advocacy. Responsibilities include account planning, in-store product training, sales target achievement, market and competitor analysis, cross-functional collaboration, reporting, and representing the brand at customer meetings, launches, and events.

Handle inbound consultations to recommend appliances and accessories, guide customers to purchase decisions, respond to enquiries across phone and email, meet individual and team sales targets, and deliver high-quality customer service focused on long-term satisfaction.