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Serve as a senior technical expert resolving complex Novarad software and infrastructure issues in healthcare environments. Mentor engineers, perform root-cause analysis, collaborate with Development and Customer Success, improve processes, and maintain documentation to improve product quality and customer outcomes.

Test and validate Novarad software and hardware (including HoloLens, PACS, VisAR). Develop and execute test cases (acceptance, regression, functional, system, exploratory, performance), perform compatibility testing, analyze results, compile reports in Excel, and document reproducible defect reports. Work onsite in Provo as part of R&D team.

Provide high-level administrative and personal support to the CEO, managing travel (≈60%), calendars, meetings, communications, project follow-up, vendor and partner coordination, note-taking, hiring support, and ad hoc research and errands.

Design, implement, and maintain web-based RIS features using C#/.NET. Contribute to migration from ASP.NET WebForms to Blazor. Build RESTful APIs, work with PostgreSQL, write unit tests, participate in Agile ceremonies, code reviews, documentation, and ensure solutions meet clinical and HIPAA requirements.