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Lead and coordinate training activities, develop curriculum and multimedia (Captivate, e-learning), deliver and evaluate child welfare training (including FSFN), coach staff, ensure compliance with Florida statutes and contract measures, and maintain training records and assessment of trainee competency.

Manage FSFN and Mindshare user accounts, perform quarterly audits and full caseload reassignments, merge duplicate cases/providers, generate and disseminate FSFN reports, and maintain accurate access and records for child welfare cases.

Support multi-county offices by researching and pursuing grant opportunities, preparing and submitting applications, maintaining grant records and reporting, coordinating with staff and community partners, ensuring grant compliance, and periodically traveling between county offices.

Performs criminal and civil background screenings and diligent searches per state and DCF policy. Schedules appointments, captures fingerprints via Live Scan, collects documentation and fees, assists with searches, participates in training, and maintains confidentiality while supporting clients and staff.

Prepare, sort, and file client case documents per federal/state/agency regulations; audit and maintain case lists; facilitate file access and notices; support quality assurance and other clerical duties.