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Identify and develop new business opportunities, build client relationships, present promotional product solutions, manage pipeline and CRM, prepare proposals and contracts, collaborate with internal teams, attend trade shows, and meet sales targets.

Oversee inbound/outbound domestic and international logistics across two sites, ensuring customs compliance, carrier management, freight cost control, SOP enforcement, and systems administration (ERP/WMS/OMS/TMS). Lead 2-3 supervisors, drive continuous improvement, audit freight invoices and claims, resolve shipping and cross-border issues, and report on operational and financial KPIs.

Manage and grow assigned Maryland territory accounts through in-person sales calls, prospecting, account planning, product presentations, merchandising, and cross-functional collaboration. Track P&L, maintain CRM and reporting, attend trade shows, and perform regular travel (3-4 days/week) with periodic overnight stays.

Manage and grow assigned accounts within an Austin territory through in-person calls, prospecting, account planning, merchandising, cross-functional collaboration, and frequent field travel. Partner with Account Managers, track pipeline and administrative tasks, attend industry events, and drive sales, profitability and new product launches.

Drive revenue and margin across an assigned territory by sourcing custom promotional hard goods globally. Build and manage customer relationships, win new business through outreach and proposals, coordinate with internal teams and China buying office, ensure accurate quoting and delivery, and mentor peers to support team goals.

Serve as a strategic partner to Outside Sales to manage territory accounts through phone, email, and digital channels. Build relationships, identify upsell and new revenue using data-driven insights, maintain CRM and reporting, support merchandising, pricing and web/EDI solutions, resolve issues, and collaborate cross-functionally to drive growth.

Manage inbound and outbound logistics across U.S., Canada, and Puerto Rico. Oversee ERP and TMS inputs and reporting, carrier relationships, freight execution (parcel, LTL, truckload), KPI tracking, cost and service analysis, 3PL coordination, and cross-functional collaboration to improve transportation performance and reduce costs.

Manage assigned eastern-territory accounts remotely by supporting Outside Sales, conducting proactive outreach, maintaining CRM and sales funnels, developing pricing and merchandising strategies, resolving customer issues, leveraging data to identify growth, and coordinating cross-functional resources to drive revenue and customer retention.

Design, build, and maintain scalable C#/.NET web applications and RESTful APIs for a high‑transaction eCommerce platform. Improve performance, troubleshoot production issues, mentor junior developers, and collaborate with product and UX teams on new features and integrations.

Serve as the liaison between business stakeholders and an agile engineering team for eCommerce products: define and prioritize backlog, write user stories and acceptance criteria, lead agile ceremonies, support releases and UAT, coordinate cross-functional dependencies, and help maintain product roadmaps to deliver measurable customer and business value.