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Constellation West

IT HELPDESK SPECIALIST

Reposted 24 Days AgoSaved
In-Office
Washington, DC, USA
Senior level
Senior level
Information Technology
Provide advanced Tier II enterprise desktop and endpoint support across Windows and macOS, administer endpoint management tools (Intune, JAMF, Ivanti, KACE), manage identity (Azure AD/Active Directory), support AWS/hybrid environments, enforce endpoint security/Zero Trust, mentor junior staff, develop SOPs/KB content, and coordinate with network/cloud/cyber teams. Must be U.S. citizen and pass FBI background check.
Top Skills: Active DirectoryAndroidAWSComputer ImagingConfiguration ManagementDevice ProvisioningEndpoint ComplianceEndpoint SecurityGroup PolicyHybrid CloudiOSIvantiJAMFKacemacOSMacos ConsoleMicrosoft Entra Id (Azure Ad)Microsoft IntuneMulti-Factor Authentication (Mfa)Patch ManagementRbacSoftware DeploymentWindowsWindows Event ViewerZero Trust
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