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Supports data science solutions for natural gas utility operations through exploratory analysis, feature engineering, statistical and machine learning model development, forecasting, optimization, data validation, visualization, and documentation. The intern will work with operational, weather, telemetry, billing, and usage data; contribute to Microsoft Fabric pipelines; complete an assigned project; and present findings to data teams and leadership.

Supervise daily accounts payable operations, including invoice processing, payment runs, reconciliations, reporting, audits, and compliance. Lead team performance, training, workload distribution, and process improvements. Serve as the subject matter expert for SAP S/4HANA, Oracle, and Concur Invoice, supporting system implementations and issue resolution. Collaborate with Treasury, Procurement, IT, vendors, and internal departments while maintaining controls and providing accurate data for cash forecasting and payment planning.

Support adoption and sustainment of process improvements by embedding MOC practices, assessing change impacts, defining readiness and sustainment plans, creating standard work and training materials, facilitating cross-functional alignment, and monitoring execution to ensure durable operational improvements.

Lead organizational change for process and technology initiatives, manage end-to-end project activities for ERP/CIS/HRIS/CRM implementations, coordinate cross-functional teams and vendors, develop change strategies, communications, training, cutover plans, and measure adoption and change metrics to ensure sustained behavior change.

Plan and execute people-focused change initiatives to drive adoption of new processes, systems, and structures. Perform impact/readiness assessments, stakeholder analysis, risk mitigation, communications, training, and leader coaching. Partner with PMO, IT, and business teams on UAT, cutover planning, Jira ticketing, and project reporting to track adoption and outcomes.