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Operate, secure, and optimize an enterprise Linux fleet across AWS and VMware, support Linux virtual desktops, author Ansible automation, enforce CIS hardening and patching, build monitoring and IaC (CloudFormation, Service Catalog), and collaborate with application teams to ensure reliable, performant infrastructure.

Develop and coordinate strategic communications and education to improve AFIN cybersecurity awareness. Translate complex cyber topics for diverse Air Force audiences, engage stakeholders, support program development, and reinforce enterprise processes and user responsibilities to defend the AFIN.

Coordinate and facilitate change and incident management for Network/Cyberspace Operations. Analyze product design changes, document effects, enforce configuration management policies, process and route change requests and incidents, and coordinate with customers, manufacturers, and stakeholders to ensure timely approvals and visibility.

The Help Desk Specialist I provides technical support and customer service, resolving incidents and service requests while documenting and escalating when necessary.

The Network Infrastructure Architect designs and implements enterprise-level network infrastructure, focusing on security and cloud solutions, while ensuring compliance and optimal performance.

Supervise help desk staff providing remote and on-site support, managing daily work, troubleshooting hardware/software issues, and documenting resolutions in ServiceNow.

The System Administrator for Citrix provides administration, optimization, and support for virtual application environments, ensuring performance and reliability, managing user access, and coordinating with other IT teams.

The Help Desk Specialist II provides advanced technical support, serves as an escalation point for complex issues, and delivers high-quality customer service. Responsibilities include troubleshooting, incident management, and training Help Desk Specialist I staff.

The DevOps Technical Lead oversees the design and implementation of DevOps ecosystems, ensuring best practices in automation, security integration, and infrastructure management while providing leadership across teams.

The Application Services Lead oversees application operations, manages hosted applications, leads software lifecycle processes, and ensures compliance with standards while providing technical leadership and stakeholder engagement.