Manages daily schedules and staffing for assigned and unassigned security sites across South Florida. Coordinates qualified personnel while balancing coverage, costs, and overtime. Serves as a primary contact for clients, customers, and employees, directing inquiries and resolving issues according to company policies. Uses scheduling and communication software, handles confidential information, and works effectively under pressure in a fast-paced environment.

The Armed Flex Officer provides security coverage at multiple client locations, responding to emergencies and handling patrol duties while maintaining communication with the Command Center.