Top Tech Jobs & Startup Jobs

Provides customer-facing second-level software support for warehouse automation solutions. Analyzes incidents, logs, interfaces, databases, system processes, and operational symptoms; coordinates resolution with service desk, engineering, development, and project teams. Follows ITIL-based Incident, Problem, and Change Management processes, documents technical findings, develops workarounds, supports root-cause analysis, and shares technical knowledge. The role requires customer communication, independent troubleshooting, and up to 20% travel.

Designs and engineers third-party warehouse automation and material-handling equipment for customer projects. Responsibilities include verifying technical feasibility, defining integration requirements, coordinating vendors and internal departments, reviewing quotes, creating drawings and installation documents, overseeing occasional installations, updating as-built documentation, and supporting sales proposals. The role also improves engineering standards and requires CAD proficiency, strong communication, vendor coordination, organizational skills, and approximately 20% travel.

Provide software-focused operational support for automated warehouse systems. Monitor KiSoft production environments, triage and resolve software incidents, coordinate on-site and support resources, escalate issues, communicate system status, maintain incident and problem-management documentation, and prepare internal reports. The role requires Linux, Windows Server, Oracle, PL/SQL, Java or C++ knowledge, plus an understanding of automated warehouse equipment.

Manages multiple warehouse automation projects of moderate complexity, overseeing stakeholder communication, schedules, budgets, contracts, change orders, procurement, subcontractors, risks, documentation, and issue resolution. Coordinates internal teams, subsidiaries, customers, suppliers, and onsite implementation personnel while independently negotiating and escalating issues. Projects may involve large budgets, software integration, third-party equipment, international collaboration, and travel of up to 50%.

Supports project managers with financial control, forecasting, reporting, risk and opportunity assessment, billing, revenue recognition, contract and change-order reconciliation, purchase-order cost allocation, and monthly close activities. Maintains accurate project records, ensures compliance with commercial guidelines, analyzes project performance, and helps optimize gross profit, cash flow, assets, and financing. The role also improves project reporting and supports intercompany billing processes.

Coordinates installation schedules for multiple warehouse automation projects, allocating internal and subcontractor resources and maintaining timelines in ASTA. Prepares RFQs and installation documentation, facilitates handoffs, manages contractor onboarding, compliance, performance tracking, and evaluations, and supports logistics and issue resolution. The role collaborates with Engineering, Procurement, and Project Management while assessing risks, resolving bottlenecks, and revising execution plans. It requires basic mechanical and electrical systems knowledge, strong organization and communication skills, 10% travel, and the ability to perform physical site-related tasks.

Provide control-system support for automated warehouses: monitor and troubleshoot PLC-controlled storage, conveyor, and sorter equipment; triage incidents; restore service or apply workarounds; coordinate on-site and remote teams; maintain tickets and technical documentation; follow change and problem management processes.

Design and model automated intralogistics solutions, perform data analysis, ROI and throughput projections, create CAD layouts and presentations, support sales proposals, interface with international counterparts, and document material flow and process specifications.

Process accurate biweekly full-cycle payroll for hourly and salaried employees, including deductions, garnishments, tax information, employee changes, and payroll-related general ledger reconciliations. Respond to payroll inquiries, resolve pay issues, generate reports, and support HR administrative activities. Ensure compliance with federal and state regulations while handling confidential information and maintaining payroll accuracy.

Manages complex warehouse automation projects during on-site installation and commissioning. Oversees subcontractors, schedules, safety, quality, customer communication, testing, acceptance, training, documentation, change orders, resources, supplies, and risk escalation. Serves as the primary customer and internal project interface, leads site coordination meetings, tracks milestones and costs, and supports system maintenance and service activities.