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Lead and manage hotel sales to meet revenue goals. Recruit, train, and coach sales staff; develop sales and marketing plans; manage budgets, forecasts, and reports; drive food & beverage marketing; collaborate with property leadership, participate in revenue meetings, represent the company in the community, and ensure compliance with credit and audit procedures.

Provide sales office support by answering phones, greeting clients, coordinating event details, managing contracts and BEOs, assisting tours, maintaining sales files and rooming lists, supporting day-of execution, and fostering client and community relationships. Ensure clear internal communication, adhere to company policies, and assist with regional travel and on-site duties as needed.

The Front Desk Manager oversees front desk operations, ensuring exceptional guest service, supervising staff, managing finances, and fostering teamwork for a positive guest experience.

The Sales Manager is responsible for generating revenues through sales strategies, client negotiations, and maintaining client relationships. They will engage in business development, present proposals, and manage sales information systems.

The Sales Coordinator is responsible for client interactions, event details coordination, managing sales files, and maintaining client relationships while ensuring service excellence.

The Sales Manager will generate contracted revenues, manage client relationships, utilize revenue management, and develop sales strategies for hotel business growth.

Supervise front desk operations, manage guest check-ins, ensure team performance, handle inquiries, and maintain guest accounts while delivering excellent service.

The Revenue Coordinator works with the Revenue Management team to analyze market trends, maintain performance data, and collaborate with E-Commerce for hotel visibility.

The Houseperson is responsible for maintaining cleanliness and organization in the hotel, performing tasks such as cleaning rooms, moving furniture, and restocking supplies, while also ensuring guest satisfaction.