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Leads employee training, learning and development, culture, engagement, recognition, guest experience, secret shopper, mentorship, and community programs at State Farm Stadium. Designs and evaluates training, analyzes feedback and performance data, manages program metrics and stakeholder relationships, supervises a Culture Coordinator, and coordinates multiple initiatives in an event-driven environment.

Supports HR operations across multiple Chicago recreational facilities, including recruiting, onboarding, payroll, benefits, employee records, compliance training, audits, and employee relations documentation. Maintains HRIS, payroll, timekeeping, and benefits data; assists employees and managers; coordinates engagement activities; and escalates complex concerns. The role requires travel between facilities and occasional evening, weekend, holiday, and extended event-hour work.

Directs financial and accounting operations for Golden 1 Center and Sutter Health Park. Responsibilities include financial reporting, month-end close, forecasting, reconciliations, inventory and cost analysis, audit coordination, contract review, ledger oversight, internal controls, and labor contract administration. The role supervises finance staff, partners with business leaders, supports the General Manager, and travels frequently between the two Sacramento venues.

Leads the company-wide organizational change management discipline across a portfolio of transformation initiatives. Develops scalable change strategies, impact assessments, readiness criteria, adoption metrics, leadership alignment, manager enablement, communications, training, champion networks, and post-launch reinforcement. Partners with executives and cross-functional leaders to close readiness gaps, mitigate adoption risks, and sustain new processes, systems, operating models, and ways of working across a distributed organization.

Generate private event revenue through outbound prospecting, inbound leads, client relationship management, and sales presentations. Coordinate with food and beverage teams to plan and execute events, meet revenue targets, oversee event operations, gather client feedback, and prepare revenue, profitability, and forecast reports. The role requires managing multiple projects, negotiating with clients, attending trade shows, and working flexible hours including nights, weekends, holidays, and major events.

Leads distribution center and warehouse operations, overseeing staffing, performance, safety, quality, productivity, inventory control, fulfillment processes, reporting, training, and continuous improvement. Partners cross-functionally to resolve operational and system issues, optimize workflows, reduce costs, manage KPIs, support peak-demand staffing, supervise warehouse documentation, and assist with budgeting and business planning.

Develops brand partnership strategies and sales materials for managed venues. Responsibilities include creating pitch decks and go-to-market concepts, analyzing industry and category opportunities, identifying venue inventory and pricing, supporting sales presentations, coordinating internal stakeholders, and overseeing post-sale contract transitions. The role requires strong marketing, presentation, communication, relationship-building, organizational, and graphic design skills within the live entertainment, sports, media, or brand marketing industry.

Supports accounting operations across multiple entertainment venues, including event revenue reconciliation, accounts receivable, payroll data reconciliation, accounts payable, vendor setup, purchase orders, invoice coding, expense reports, month-end activities, and financial record maintenance. The role requires strong attention to detail, organizational skills, communication, and proficiency with Excel, accounting software, and related payment or payroll systems.

Coordinates social media, digital signage, website updates, event coverage, marketing campaigns, community engagement, and brand communications for convention center facilities. Creates and schedules content, manages social interactions, captures and edits event photos, monitors analytics, supports design projects, maintains event calendars, coordinates reports and corporate deliverables, and collaborates with sales, marketing, operations, and community partners. Evening, weekend, and extended event-hour work is required.

Coordinate full-cycle recruitment, career fairs, internship programs, onboarding, orientations, personnel records, HRIS updates, employee engagement initiatives, and payroll status reporting. Partner with managers and community organizations to build talent pipelines while maintaining accurate, confidential employee information and supporting a positive employee experience at Raymond James Stadium.