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The Guest Services Agent ensures excellent guest relations at the front desk, handling registrations, transactions, and guest inquiries while upholding service standards.

The Group Sales Manager will develop the Group Market Segment, focusing on acquiring profitable business and maximizing hotel revenue through effective solicitation and client relations.

The Sales Manager will execute hotel strategy to maximize revenues, foster client relationships, create sales plans, and enhance community image, while driving sales activities and achieving goals.

As an Accounting Manager, you will oversee all aspects of financial operations, including budgeting, reporting, reconciliation, and management of the accounting team while ensuring compliance and effective financial strategy implementation.

The Groups Sales Manager drives revenue by soliciting group business, maximizing hotel profits through strategic selling and relationship management while ensuring guest satisfaction and adhering to hospitality standards.

The Human Resources Manager leads HR functions including training, recruitment, employee engagement, compliance, and performance management while supporting leadership in operations and enforcing workplace culture.

Advisor to the CEO driving enterprise-wide strategic initiatives, cross-functional alignment, and operational excellence across the hotel portfolio. Leads project management, performance reporting, executive communications, change management, and integration of Operations with corporate functions to improve financial performance, guest satisfaction, and organizational execution.

Lead hotel financial operations including budgeting, forecasting, financial statement preparation, internal controls (SOX), and compliance (GAAP/USALI). Manage accounting staff, treasury, AR/AP, payroll, audits, owner reporting, risk management, and cost/productivity analysis to maximize profitability and safeguard assets.

Administer, configure, and support Oracle OPERA PMS across managed and franchise hotels. Drive standardization, manage integrations (OHIP, OXI, IFC), coordinate vendors, support onboarding/migrations (including OPERA Cloud), develop SOPs and training, troubleshoot interfaces, and optimize system performance for multi-property operations.

Execute hotel sales strategy, support Director of Sales with client requests, contracts, group rooming lists, meeting logistics, and reports. Prospect and maintain client relationships to achieve occupancy and revenue targets, coordinate with hotel departments, represent management at events, and handle SMERF group blocks.