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The Assistant Front Office Manager supports the Director of Rooms in managing the front office operations, ensuring staff training and guest service excellence while overseeing tasks related to guest experiences and facility management.

The Human Resources Coordinator at Sonesta facilitates HR services, manages employee relations, oversees recruitment and onboarding, and maintains compliance with HR practices while fostering a supportive workplace culture.

The Front Desk Manager ensures exceptional guest service by overseeing front office operations, training staff, and managing performance. Responsibilities include guest relations, recruiting, scheduling, and operational compliance, maintaining high service standards. The role involves hands-on leadership and collaboration with various departments to enhance the guest experience.

The Assistant Director of Finance supports financial operations, ensuring accurate reporting, compliance, and internal controls, while leading teams and driving profitability.

The Director of Engineering oversees hotel maintenance, leads a team, manages operations and budgets, ensuring high safety and service standards.

The Regional Director Operations & Revenue Development consults on revenue performance and guest satisfaction, develops owner relationships, and promotes operational best practices across a region of hotels, requiring bilingual proficiency in Spanish and English.

Responsible for the mechanical operation of chillers, boilers, cooling towers, electrical systems and HVAC units, including maintenance, repairs, and guest service interactions.

The Operations Manager oversees hotel operations, staff training, guest services, and compliance to ensure guest satisfaction and operational efficiency.

The Sales Manager executes the hotel's sales strategy, develops/maintains client relationships, achieves revenue goals, and coordinates marketing activities.

The Guest Services Agent ensures excellent guest relations at the front desk, handling registrations, transactions, and guest inquiries while upholding service standards.