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Provides administrative support for a cemetery location by answering phones, scheduling appointments, processing contracts, handling banking and accounts payable/receivable, maintaining records, coordinating onboarding, managing memorial orders, and preparing reports. The role requires customer-focused communication, confidentiality, organization, multitasking, basic computer and math skills, and occasional bank travel. Spanish proficiency is highly preferred.

Leads cemetery and funeral sales initiatives, develops and supervises Sales Counselors, drives sales performance, supports hiring and training, monitors activity, improves sales practices, coordinates scheduling, and maintains compassionate client relationships. The role requires customer-focused leadership, local travel to client homes and community events, and availability for evenings, weekends, and some holidays.

Manages all funeral home operations, including funeral services, facility preparation, staff supervision, scheduling, administration, vendor coordination, regulatory compliance, customer relations, and financial activities. The role may perform embalming and funeral directing duties, develop client-growth strategies, coordinate with government and community organizations, address complaints and legal matters, and support families with compassionate, professional service.

Supports cemetery location operations through customer service, phone and appointment handling, contract processing, banking, records maintenance, onboarding, accounts payable and receivable, reporting, and memorial work orders. The role requires accurate data entry, confidentiality, organization, multitasking, compassionate communication, and occasional bank travel. Availability for some evenings, weekends, and holidays is required.

Provides cemetery-location administration and customer support, including phone coverage, appointment scheduling, contract processing, banking, records maintenance, CRM sales tracking, accounts payable and receivable, onboarding coordination, reporting, and deed or certificate processing. Meets with families regarding at-need and pre-need services, coordinates memorial and work orders, participates in daily cross-functional meetings, and maintains confidential employee and customer information.

Leads Everstory’s enterprise tax function, overseeing federal, state, and local compliance, tax planning, ASC 740 provisions, audits, M&A tax strategy, trust taxation, tax-exempt operations, and multi-entity reporting. Advises executives, the Audit Committee, and Board; builds the tax team; manages advisors and budgets; and improves tax processes, controls, systems, and technology. The role is fully onsite in Altamonte Springs, Florida, with some travel potentially required.

Sell pre-need and at-need funeral services, cemetery property, memorialization products, and merchandise through consultative B2C sales. Build pipelines using leads, referrals, prospecting, networking, and community outreach. Manage customer relationships, appointments, follow-ups, contracts, and opportunities in HubSpot CRM. Provide compassionate guidance to families, attend services as needed, and collaborate with funeral home and cemetery teams.

Sell pre-need and at-need funeral services, cemetery property, memorialization products, and merchandise. Counsel individuals and families, generate leads through prospecting and community outreach, manage customer relationships, conduct follow-up, complete contracts, and track sales opportunities in HubSpot CRM. Attend services and community events, support offsite appointments, and collaborate with funeral home and cemetery teams.

Supports cemetery location operations by answering phones, scheduling appointments, processing contracts, handling banking and accounts payable/receivable, maintaining records, coordinating onboarding, processing deeds and certificates, managing memorial work orders, and preparing reports. Provides compassionate customer service, protects confidential information, collaborates with administration, maintenance, and sales teams, and may make bank deposits. Requires flexibility for occasional evenings, weekends, and holidays.

Supports cemetery location operations through customer service, phone and appointment scheduling, onboarding coordination, contract processing, banking, accounts payable and receivable, records maintenance, reporting, and memorial work orders. The role requires accurate data entry, confidentiality, organization, multitasking, and collaboration with administration, maintenance, sales, and leadership teams. Some evening, weekend, holiday, and bank travel availability is required.