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The Administrator role involves customer interaction, contract processing, banking duties, HR coordination, accounts payable/receivable, and administrative tasks supporting the leadership team.

The Selling Administrator will manage customer service, sales processing, banking duties, payroll, and reporting while ensuring a customer-focused environment and supporting team members.

Provide front-line administrative support for a cemetery/funeral location including answering phones, scheduling, contract processing, cash and bank deposit handling, records management, AP/AR tasks, onboarding support, deed/certificate processing, memorial and work order coordination, and regular reporting. Serve customers compassionately and support location leadership and daily operations.

The Administrator supports Everstory by managing customer interactions, processing contracts, handling banking duties, maintaining records, and assisting with human resources and accounts payable/receivable.

Lead and develop frontline sales counselors to meet location sales goals. Manage hiring, training, scheduling, and daily sales performance reviews. Drive customer-focused presentations and one-on-one client relationships, coordinate with other departments, support offsite client visits and community events, and ensure staff follow company policies and best practices.

Provide front-office administrative support including answering multi-line phones, scheduling, contract processing, banking and accounts payable, cemetery processing, file maintenance, onboarding, and reporting. Manage deeds, trust and certificates, memorial and work orders, coordinate with sales, maintenance and leadership, and ensure accurate data entry and documentation while maintaining confidentiality and customer-focused service.

Plan, organize, direct, and supervise funeral home operations including services, administrative and support functions, vendor relationships, regulatory coordination, marketing to grow clientele, personnel scheduling and supervision, handling client interactions and complaints, and performing embalming or funeral director duties as needed.

The Sales Manager leads sales initiatives, develops sales counselors, monitors performance, hires staff, communicates with departments, evaluates sales activity, and coordinates scheduling.

Manage daily operations of a funeral home, supervise staff and services, coordinate with agencies and vendors, plan marketing and client outreach, handle scheduling, budgets, compliance, and occasionally perform embalming or funeral director duties.

The Selling Administrator supports customers and team members by managing contracts, banking duties, sales processing, record keeping, and HR responsibilities while providing excellent customer service.