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Leads Cisco ISE and Comply-to-Connect policy engineering, enterprise network access control, security integrations, Tier 3 troubleshooting, platform health, lifecycle management, change controls, onboarding, and operational improvement. Provides technical leadership, mentors teams, manages escalations, coordinates Cisco TAC cases, and supports secure distributed ISE deployments in regulated or mission-focused environments.

Leads Cisco ISE and C2C policy engineering, enterprise access control, security integrations, Tier 3 troubleshooting, platform health, lifecycle upgrades, change controls, and operational improvements. The role administers distributed ISE deployments, resolves complex authentication and certificate issues, coordinates Cisco TAC escalations, develops technical standards, supports onboarding, and mentors engineering and operations teams in mission-focused environments.

Provides advanced global maintenance and technical support for unified communications and collaboration systems, including VoIP, PBX, VTC, instant messaging, presence, and audio/video streaming. Responsibilities include system administration, troubleshooting, upgrades, patching, scheduling and monitoring conferences, ticket resolution, root-cause analysis, customer assistance, training, SOP development, and support for engineering projects. Requires TS/SCI clearance, IAT II certification, CCNA, and substantial education and experience.

Provides advanced global maintenance and support for unified communications and collaboration systems, including VoIP, PBX, video conferencing, instant messaging, streaming, and VTC infrastructure. Responsibilities include troubleshooting, upgrades, patching, scheduling and monitoring conferences, ticket management, root-cause analysis, security compliance, documentation, training, and technical guidance. Supports Cisco UC platforms, networked hardware, endpoints, and related enterprise tools while assisting engineering and special projects.

Designs, implements, troubleshoots, and documents network solutions for customer sites. Responsibilities include coordinating engineering design activities, improving network monitoring and operations, testing hardware and software interoperability, deploying technical projects, and supporting network failures. The role requires independent and collaborative work, travel to other sites, and occasional handling of network components.

Assists with designing, transitioning, operating, and improving LAN, CAN, and unified communications networks. Performs network surveys, installations, IOS upgrades, device configuration, troubleshooting, documentation, cabling, change management, and capacity analysis. Supports Cisco and Juniper environments and briefs government customers on network solutions. Requires CCNA, Security+, three years of network experience, strong documentation and presentation skills, and an active TS/SCI clearance with CI polygraph capability.

Designs, documents, installs, and supports LAN, CAN, WAN, and Unified Communications networks. Responsibilities include analyzing topologies and capacity, developing network configurations and design plans, briefing customers, performing IOS upgrades, configuring devices, maintaining diagrams and inventories, completing cable infrastructure and change management tasks, and troubleshooting network issues. Requires up to 20% CONUS travel and participation in technology modernization projects.

Performs Tier 3 network operations, including network implementation, troubleshooting, design, documentation, monitoring improvements, and deployment of hardware and software solutions. Leads technical research and testing, coordinates engineering design activities, and develops customer-focused network solutions. The role requires independent and collaborative work, travel to other sites, and occasional handling of network components.

Performs Tier 3 network operations, including network implementation, troubleshooting, design, deployment, monitoring improvements, and technical documentation. Leads engineering data calls and research/testing of hardware and software solutions, develops customer-focused network designs, and implements new systems. Requires independent and team-based work, travel to other sites, and occasional handling of network equipment.

Assists with network design, topology and capacity analysis, engineering surveys, installations, device configuration, IOS upgrades, cabling, documentation, change management, troubleshooting, and network administration. Supports LAN, CAN, WAN, and unified communications services for government customers. Requires Cisco and Juniper experience, CCNA, Security+, three years of relevant network experience, and an active TS/SCI clearance with CI polygraph requirements. Travel is up to 20% CONUS.