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Leads organization-wide performance excellence and continuous improvement initiatives using Lean and Six Sigma methodologies. Identifies, scopes, financially justifies, and manages projects aligned with business strategy; analyzes data, facilitates project reviews, coaches teams, trains staff, and standardizes administrative and clinical processes. The role drives measurable operational and financial results, coordinates multiple departments, supports senior management and process owners, and promotes a culture of Lean thinking.

Leads enterprise AI strategy, governance, prioritization, implementation oversight, adoption, risk management, and value realization. Oversees portfolios across clinical, operational, financial, workforce, and customer experience domains while coordinating technology, privacy, security, compliance, legal, finance, vendor, and executive stakeholders. Establishes responsible AI processes, tracks outcomes, supports change management and AI literacy, evaluates vendors and platforms, and advises leadership on emerging opportunities and risks.

Manages daily administration and compliance of FMLA, PFL, disability, military, and personal leave programs. Leads a leave administration team, oversees vendors, audits records, develops employee communications and training, analyzes processes, ensures legal compliance, supports payroll coordination, and prepares regulatory reporting. Partners with HR leadership and operations on policy improvements, benefit plan analysis, cost management, and strategic initiatives.

Plans, executes, and delivers healthcare projects within scope, budget, and deadlines. Responsibilities include defining goals, developing project plans, coordinating stakeholders and contractors, managing resources and risks, tracking milestones, overseeing quality, reporting progress, resolving issues, and implementing process improvements. The role also supports PMO tools and phase-gate reviews, mentors project managers, and assists with complex projects. Healthcare, project management, analytical, communication, and technical infrastructure experience are valued.

Supports C-suite executives as a primary point of contact and organizational ambassador. Responsibilities include calendar and meeting management, confidential information handling, meeting preparation, correspondence and presentation drafting, Board meeting support, reimbursements and vendor payments, policy development, staff meeting coordination, special projects, and executive department administration.