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The Operations Specialist manages front desk operations, ensures office safety protocols, supports IT infrastructure, and handles supply chain needs while providing excellent customer service in a multicultural environment.

Support immigration staff and attorneys by drafting applications (e.g., adjustment of status, citizenship, pro-se asylum), communicating with clients, maintaining up-to-date client files, and performing clerical and administrative tasks while learning U.S. immigration law and case management.

Support immigration legal staff by drafting asylum and related applications under supervision, performing legal research, maintaining client files, communicating with clients, and providing translation/interpretation and administrative support while adhering to confidentiality and IRC policies.

Lead the Global Policy and Solutions team, developing impactful solutions for humanitarian issues, engaging with global policymakers, and collaborating with IRC teams to influence policy changes. Manage a diverse team and create partnerships to drive policy recommendations, enhancing IRC's mission and objectives.

Lead complex, cross-functional strategic projects for IRC; deliver evidence-based recommendations, facilitate decision-making with senior leaders, manage project teams, and drive organizational change and implementation.

Assist with client immigration documents, answer questions about immigration services, provide administrative support, and promote the department while gaining experience in immigration services and databases.

Support the Development Team by planning and executing fundraising event logistics, creating outreach and communications content, managing webpages and social media, collecting storytelling assets, securing in-kind donations, and providing administrative support including data entry and acknowledgments. Participate in team meetings and contribute to stakeholder engagement and sponsorship work.

Provide administrative support to the Program Supervisor: manage calendars, schedule meetings, arrange travel, maintain client records and databases, assist with event logistics, data entry, grant/report preparation, communications, and office operations while ensuring confidentiality of sensitive refugee data.

Provide administrative and front-desk support to IRC Georgia and Florida offices: manage reception, answer client inquiries, liaise with maintenance vendors, cover front desk, submit intern hours, and perform other operational tasks as assigned.

Unpaid, in-person internship supporting pre-award grants work: research donor opportunities, maintain grants calendar and database, attend webinars, draft proposals for review, and assist the Grants Coordinator and Development Director. Requires submission of intern hours and participation for at least 15 hours/week over three months.