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The Operations Intern will assist with customer service, vehicle management, safety compliance, inventory control, and reporting while developing leadership skills and taking on various operational projects.

As an Operations Management Trainee, you will oversee operations and sales functions post-training, leading teams to enhance profitability and customer satisfaction.

Complete an eight-week hands-on training rotation across Sales, Logistics, and Customer Service, then transition into a supervisory operations role overseeing daily operations, fleet utilization, revenue, customer satisfaction, and employee management. Receive mentorship and advancement opportunities toward Area Vice President.

Analyze vehicle damage claim data to identify trends, improve billing and collections, investigate complex claims, train field teams on data quality, partner cross-functionally, and recommend scalable process improvements to increase recoveries and reduce disputes.

Monitor and analyze contact center volume across internal and outsourced partners, adjust real-time routing and staffing, create intraday and performance reports, manage schedules and permissions in WFM/ACD systems, coordinate with operations and IT, and support outage and recovery efforts to meet service and contractual goals.

Coach and mentor counter sales staff to increase revenue; analyze sales performance and identify revenue opportunities; develop and deliver local sales training and materials; partner with operations leadership; monitor agent effectiveness and coordinate communications for sales initiatives.

Entry-level role supporting day-to-day operations while learning management processes. Likely involves rotations across operational teams, assisting with workflow optimization, reporting, and administrative tasks.

The Operations Management Trainee will undergo training to eventually supervise operational areas, focusing on customer service and efficiency improvements, preparing for advancement within the company.

Join a structured eight-week training program rotating through Sales, Logistics, and Customer Service. After training, supervise daily operations and sales functions to maximize fleet utilization, revenue, customer satisfaction, and employee performance. Receive mentorship with advancement potential to Area Vice President.

Process weekly and bi-weekly payrolls for a multi-state workforce, ensuring accuracy and regulatory compliance. Prepare payroll files, handle adjustments and off-cycle payments, support year-end W-2s, respond to audits and employee inquiries, maintain payroll records, assist with payroll banking, generate reports, and participate in process improvement and payroll-related projects.