Coordinate design and rollout of partner accompaniment and engagement frameworks, manage partner onboarding and capacity-strengthening activities, track monitoring and evaluation, support partner feedback and surveys, maintain tools and directories, and coordinate cross-functional teams to improve partner experience and program outcomes.

Lead and coordinate foundation-wide programming processes, standards, and capacity building. Drive process improvement, quality assurance, and consistency across program implementation. Oversee governance of program policies, tools, and templates; measure effectiveness with Program Finance; design and deliver capability building via trainings and Program Academy; manage cross-functional alignment and partner experience to scale programs across multiple African countries.

Lead development and implementation of programming standards, partner journey management, quality assurance, capacity building, and partner feedback systems. Drive operational alignment, change leadership, and cross-functional collaboration to ensure consistent, inclusive, and high-quality program delivery across countries and teams.