Supervise inbound receiving and value-add warehouse teams, ensuring accurate receipts, labeling, inventory records, freight prioritization, and safe dock operations. Manage carrier relationships, resolve overages, shortages, and damages, coordinate with Purchasing, Accounting, Putaway, Replenishment, and Outbound teams, and use WMS and ERP systems to verify purchase orders and prioritize work. Identify process bottlenecks, improve procedures, maintain receiving SOPs, and coach employees through changing priorities.

Manages hands-on IT infrastructure and operations across corporate, warehouse, retail, and hospital environments. Responsibilities include configuring POS systems, supporting new store openings, administering Microsoft 365, servers, networks, endpoints, payment terminals, backups, and security controls. The role provides technical escalation support, manages vendors and IT assets, maintains documentation, supports onboarding and access management, and travels to locations for installations and go-lives.

Coordinates sales support and customer orders for promotional products and custom embroidery. Responsibilities include preparing quotes, managing customer accounts and purchase orders, coordinating artwork and product specifications, communicating with suppliers, tracking orders through delivery, resolving fulfillment issues, and supporting sales meetings and promotional projects. The role requires strong organization, communication, attention to detail, customer service, and the ability to manage multiple deadlines.