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Provides administrative support for ground handling operations by maintaining control documents, monitoring training compliance, creating spreadsheets and performance reports, updating employee schedules, processing swaps, and handling payroll. The role also includes answering calls, maintaining files, correspondence, and working with personnel across the organization in a flexible, fast-paced office environment.

Provides administrative support for ground-handling operations by maintaining control documents and files, monitoring training compliance, creating spreadsheets and performance reports, updating employee schedules, processing swaps and payroll, and handling correspondence and phone calls. Requires strong organization, communication, multitasking, Microsoft Office, and independent work skills in a flexible office environment.

Supports Ground Support Equipment training program administration across the airline network. Responsibilities include maintaining training records, developing manuals and instructional materials, analyzing completion metrics, preparing reports, coordinating events, auditing compliance, updating website data, documenting procedures, and assisting with equipment deployment and operational readiness projects. The intern collaborates with Operations, Safety, Maintenance, and Training teams and may travel occasionally to stations or training events.

Recruit candidates to meet staffing goals by partnering with station management, hosting recruiting events, posting jobs, interviewing applicants, conducting orientations, coordinating training, and completing employment processes. The role maintains recruiting records and requires strong communication, Microsoft Office proficiency, an independent work style, a flexible schedule, and extensive travel. Employment requires a clear driving record, criminal history check, drug screen, and proof of high school or GED completion.

Oversee below-the-wing ground operations training, including curricula, security, cabin appearance, deicing, train-the-trainer programs, and LMS administration. Lead curriculum developers, LMS analysts, and ground operations analysts; manage training content and projects; coach team members; and provide career development. The role requires airline ramp experience, strong organizational and time-management skills, and proficiency with Microsoft Office and learning management systems.

Leads station training for new and current airline employees, including on-the-job instruction, airport familiarization, equipment and vehicle demonstrations, de-icing compliance follow-up, and continuous learning. Supports supply delivery, special events, and passenger assistance while working across office and airport ramp environments. Requires shift flexibility, physical activity, and coordination with management and support staff.

Provides administrative support in an airline ground-handling office by maintaining control documents, monitoring training compliance, creating spreadsheets and performance reports, updating employee schedules, processing swaps, and handling daily payroll. The role also answers phones, maintains files, prepares correspondence, and supports personnel at all levels. It requires strong organization, communication, multitasking, independent work, Microsoft Office proficiency, schedule flexibility, and occasional lifting up to 25 pounds.

Manage daily ground handling operations, supervise supervisors and agents, staff scheduling, enforce policies and internal controls, coach and develop employees, handle administrative reporting, conduct performance reviews, and ensure safe ramp and customer service operations across all shifts.