Top Tech Jobs & Startup Jobs

Write and maintain academy documentation, using ChatGPT and Claude for drafting, prompt engineering, editing, fact-checking, and workflow development. Establish consistent house style, create reusable prompt libraries and templates, and ensure published materials are clear, accurate, and trustworthy. The role is fully in-person in Austin, requires strong independent writing and editorial judgment, and may involve long hours, evenings, and weekends.

Provides onsite Tier 2 IT support for staff, coaches, students, and families. Responsibilities include resolving escalated issues, troubleshooting macOS and Apple hardware, configuring remote devices, diagnosing home and small-office networks, managing hardware assets, and maintaining technical documentation. The role requires strong customer service, methodical troubleshooting, and hands-on IT experience, with preferred experience in MSP environments, Apple MDM, ticketing systems, certifications, or education settings.

Provides hands-on IT support for a K-12 school’s device program and campus technology. Responsibilities include configuring and deploying MacBooks, applying MDM profiles, managing inventory and shipping, processing returns, wiping and reimaging devices, resolving first-line student and staff issues, and maintaining accurate documentation. The role is in-person in Austin and includes physical logistics work such as lifting boxes and preparing shipments.

Early-career full‑stack software engineer shipping weekly production features and LLM-powered products (tutoring agents, copilots, dashboards). Work closely with founders and senior engineers, own small systems end-to-end, run AI coding workflows, and write evals and regression tests for AI features.

Build and close outbound enterprise sales pipelines for a new payroll-giving scholarship program. Sell consultatively to HR, Total Rewards, Benefits, CSR, Finance, Legal, Payroll, and executive stakeholders at employers with 10,000+ employees. Explain payroll deduction and tax-credit mechanics, manage complex implementations, support successful program launches, and capture market intelligence to shape messaging, ideal customer profiles, and the go-to-market playbook.

Build and ship full‑stack production features and LLM-powered tools (tutoring agents, parent/coach copilots, retrieval, and evals). Own smaller systems end-to-end, work closely with founders and senior engineers, use AI coding tools daily, and write evals and regression tests.

Provide full-time parent support through Zendesk by answering questions, resolving issues, managing escalations, maintaining ticket quality, and coordinating with internal teams. The role requires clear, warm written communication, reliable follow-through, sound judgment, and comfort using AI tools. Support covers school schedules, billing, academics, athletics, and campus logistics. The position is fully remote and serves families globally during U.S. Central Time business hours.

Build and ship full‑stack, LLM-powered product features (tutoring agents, copilots, dashboards, retrieval and evals). Own smaller systems end‑to‑end, use AI coding tools daily, write evals and regression tests, and iterate rapidly with founders and senior engineers.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Manage the lifecycle of MacBook Neo devices, handle inventory, shipping, student tech support, and maintain accurate records.