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Support escrow closings by collecting information, preparing and maintaining files, processing pre- and post-closing tasks, coordinating with lenders, and providing customer-focused service.

Support marketing for real estate agents by creating and managing print and digital campaigns, producing multimedia assets (video, photography, interactive PDFs), leveraging AI tools, collaborating with agents, managing projects from concept to completion, and streamlining in-house print production.

Coordinate information collection and process escrow transactions, handle front-end and post-closing tasks, review contracts and assemble closing files, maintain records, record documents, send checks and transmit documents to lenders, and provide professional customer service throughout the transaction.

Lead end-to-end procurement for assigned categories: sourcing, supplier selection, contract negotiation, and order fulfillment. Build vendor relationships, align category strategy with stakeholders, manage procure-to-pay transactions (Coupa/ServiceNow), perform spend analytics and KPI reporting, and ensure procurement policy compliance while supporting renewals and RFI/RFP processes.

Draft, review, and administer global franchise agreements and related documents across multi-brand structures. Manage contract lifecycle in a CLM, implement post-execution steps, ensure template and jurisdictional compliance, collaborate with Legal, Sales, Finance and Brand teams, and maintain high volume accuracy and process governance.

Support closing representative by preparing and processing loan and closing documents, auditing contracts and title items, preparing estimated closing statements, maintaining files, recording documentation, sending checks, and coordinating with agents, lenders, and other parties to complete real estate closings on time.

Perform data entry and transaction processing for real estate listings and pending transactions. Review and audit documentation, upload documents and photos to the local MLS, create and manage transactions in the operating system, and communicate with sales associates about incomplete files. Provide agent and branch administrative support, ensure compliance and data accuracy, and respond to agent questions.

Manage escrow closings from contract review through funding: verify paperwork, coordinate with agents, lenders, and government agencies, resolve issues, train assistants, build agent relationships, and be present at closings to ensure accurate, timely transactions.

Manage the full escrow/closing process: review contracts, verify title/taxes, coordinate lenders/underwriters, maintain relationships with agents and vendors, train escrow assistants, perform business development, and attend closings to ensure accurate, timely transaction completion.

Lead consultative growth, retention, and optimization initiatives for Coldwell Banker franchisees across a defined territory. Advise franchise owners on strategy, financial planning, benchmarking, M&A opportunities, and brand engagement. Deliver virtual and in-person training, present at events, manage compliance and contractual matters, and drive measurable business outcomes through relationship building and performance improvement. Role requires independent project management and up to 50% travel within the Northeast.