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Manage escrow transactions from contract review through closing: verify documents, coordinate with lenders/agents, ensure funds and titles are correct, train assistants, and build agent relationships to drive business.

Provide white-glove support to agents and branch leadership: troubleshoot office systems, assist with onboarding and training on company tools, manage basic social media and marketing for branch accounts, coordinate office operations and events, maintain supplies and workspaces, and travel regionally to support nearby offices as needed.

Manage US nonimmigrant and immigrant visa and green card caseloads onsite (NYC or Dallas); liaise with external counsel and HR, advise stakeholders, update policies, perform data validation and reporting, assist with annual immigration projects (e.g., H‑1B), and ensure timely, compliant government filings.

Manage escrow closings from contract review through funding: verify paperwork, coordinate with agents, lenders, and government agencies, resolve issues, train assistants, build agent relationships, and be present at closings to ensure accurate, timely transactions.

Perform receptionist duties (answer phones, greet visitors, manage deliveries/mail), open new client files in the database, maintain office supplies and copy room, and assist escrow teams with administrative tasks to ensure smooth real estate closings and positive customer experiences.

Manage escrow transactions end-to-end: review contracts, verify title and taxes, coordinate with lenders and agents, ensure accurate paperwork and funding, train assistants, build agent relationships, and attend closings to complete transactions on time.

Lead and manage daily escrow office operations and a team, ensuring compliance with escrow and trust accounting rules, driving productivity, profitability, client relationships, and business growth while coaching staff and improving SOPs.

Research and interpret real estate instruments, court and probate records, and surveys to make insurability decisions; communicate with escrow staff, underwriting attorneys, and colleagues; apply title insurance guidelines; and ensure accurate, solution-focused closings while maintaining professional customer service.

Perform data entry and transaction processing for real estate listings and pending transactions. Review and audit documentation, upload documents and photos to the local MLS, create and manage transactions in the operating system, and communicate with sales associates about incomplete files. Provide agent and branch administrative support, ensure compliance and data accuracy, and respond to agent questions.

Provide front-desk and receptionist duties for a title company branch: answer phones, greet visitors, manage mail and supplies, open client files in the database, and support escrow teams with administrative tasks to ensure smooth real estate closings.