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Coordinate collection of documents to finalize home sales, handle front-end processing and post-closing tasks, read contracts and assemble closing files, maintain records, record documents, disburse checks, transmit lender documents, and provide professional customer service throughout the escrow process.

Support closing representative by collecting, organizing, and processing escrow documents; prepare loan documents and estimated closing statements; perform preliminary title audits; maintain files, record documents, and send checks; communicate with agents, buyers, sellers, lenders and other parties to resolve issues and ensure timely closings.

Senior executive responsible for driving affiliate growth, retention, and market expansion in the Eastern Region. Lead strategy for franchise renewals, M&A, succession planning, and complex negotiations. Advise affiliate owners and executives, manage performance metrics and analytics, and lead a team of senior growth professionals. Represent the brand externally and partner cross-functionally to deliver integrated solutions that increase franchise value and network performance. Requires frequent executive engagement and up to 25% travel.

Provide in-office support to agents and branch leaders including technology troubleshooting, onboarding, basic social media and marketing assistance, event and culture coordination, office organization, inventory management, and cross-team collaboration to streamline operations and support agent business development.

Provide escrow and closing support: prepare and process loan documents, review purchase contracts, perform preliminary title audits, maintain files, coordinate funding and recording, and build industry relationships to ensure smooth real estate closings.

Provide front-line support to agents and branch leaders: troubleshoot office systems, assist with onboarding and marketing (social media, in-house tools), coordinate events and office operations, maintain supplies, and collaborate with regional teams to improve processes and agent performance.

Support closing representative by collecting, organizing, and processing escrow and loan documents; audit contracts and title items; prepare estimated closing statements; maintain files, record documentation, and send checks; communicate with agents, buyers, sellers, lenders and other parties to resolve issues and build business relationships.

Provide administrative and transactional support to Escrow Officers, including file setup, document preparation, customer communication, closing support, trust accounting tasks, and maintaining accurate electronic escrow files to ensure compliant, timely real estate closings.

Supervise and coach Regional Support Specialists across a pod of branch offices, manage workflow and coverage, serve as escalation point, provide administrative and transaction support (MLS, transaction manager, Trident, OnBase), liaise with branch leaders, maintain office operations, and support agent onboarding and customer service.

Support escrow officers by collecting information, communicating with customers, processing contracts, commitments, HOA docs and orders, assembling closing files, and providing general support to the closer and team.