Administers and strategically develops the organization’s Microsoft cloud environment, including Azure, Microsoft 365, Entra ID, and hybrid identity services. Responsibilities include cloud governance, security and access management, architecture, migrations, automation, backup and recovery, troubleshooting, documentation, and staff training. The role serves as a senior technical advisor, leads modernization initiatives, and supports reliable, secure, and cost-effective cloud operations.

Coordinates delivery of multifamily energy-efficiency programs, contractors, partners, and internal teams. Tracks goals, KPIs, milestones, deliverables, customer participation, and contract compliance. Supports program strategy, process improvements, quality assurance, customer experience, outreach, marketing materials, community partnerships, and complaint resolution. Maintains project records and ensures financial, audit, equity, evaluation, and communication requirements are met.