Supports order processing, Amazon Vendor Central operations, reporting, and customer service. Manages purchase orders, confirmations, routing, chargebacks, shortages, deductions, cases, and discrepancy resolution. Uses advanced Excel to analyze performance and identify root causes while partnering with Sales and internal teams to improve service, operational performance, and revenue growth.

Drive demand planning and forecasting, manage inventory and SIOP processes, build reports and dashboards, collaborate with Sales, Operations, and Logistics, and implement process improvements to align supply with demand.

Support e-commerce financial and operational planning through budgeting, forecasting, SKU-level inventory planning, performance reporting, and promotional analysis. Translate sales and inventory data into actionable insights, collaborate with Digital, Finance, and Supply Chain, and optimize profitability across Amazon, Shopify, and other e-commerce channels.