Leads all programs and special events at a community ice center, overseeing staff, budgets, scheduling, contractor agreements, customer experience, revenue growth, and operational improvement. Supervises figure skating, hockey, and customer experience leaders while identifying new programming and revenue opportunities. Requires frequent evening and weekend work based on facility needs.

Provide front-line customer service at the Glenview Community Ice Center: greet visitors, answer phones, register customers, accept payments, balance cash drawer, maintain front desk and bulletin boards, document incidents, sort mail, and assist with administrative tasks and special events.