Manage and optimize data infrastructure through CRM integrations, SQL database administration, SFTP data transfers, reporting (SSRS, Power BI), and Dynamics configuration. Support internal users, troubleshoot integrations and applications, write scripts/stored procedures, and produce dashboards and formatted reports to enable accurate, accessible data for business decision-making.

Support state-level legislative and regulatory goals by tracking and analyzing state legislation, coordinating grassroots advocacy, developing policy resources, liaising with state chapters and external stakeholders, preparing data and communications, and contributing to departmental quality improvement and program implementation.