Lead IT strategy and operations for a multi-site nonprofit: oversee MSP, infrastructure, networking, cloud, Microsoft 365, identity, cybersecurity, ITSM, AI readiness, budgets, vendor management, and disaster recovery to enable secure, scalable services and data-informed decisions.

Serve as front-desk receptionist and provide high-level administrative support to the Chief Administrative Officer and Finance team. Manage reception operations, mail, deliveries, and visitor relations; create and maintain SOPs, training materials, and digital filing; support AI tool adoption and documentation; coordinate meetings, prepare professional documents, and assist across departments as needed.