Manages end-to-end billing operations, including invoice preparation, contract and time validation, discrepancy resolution, reconciliations, accounts receivable follow-up, payment application, reporting, and customer and project data maintenance. Coordinates billing corrections across departments, responds to client inquiries, administers billing systems, documents processes, and identifies efficiency and control improvements.

Develops and expands mid-market and enterprise technology accounts through consultative selling. Builds account plans, uncovers customer needs, translates goals into managed IT and technology solutions, coordinates technical, marketing, manufacturer, and vendor resources, prepares proposals, manages HubSpot pipeline activity and forecasts, presents executive business reviews, and closes opportunities while maintaining strong customer relationships.